Housekeeping & Culinary Training is essential for cruise ship staff working in guest accommodations, public areas, and food preparation. This training ensures high standards of cleanliness, hygiene, and hospitality, meeting international cruise industry expectations.

1. Housekeeping Training

Course Objectives

• Maintain guest cabins and public areas to five-star cleanliness standards.
• Understand cruise ship hygiene protocols and infection control.
• Learn efficient cleaning and organization techniques.
• Develop laundry and linen management skills.
• Master guest service etiquette and complaint handling.

Course Modules

1. Introduction to Cruise Housekeeping
   • Roles & responsibilities of housekeeping staff
   • Understanding luxury hospitality standards
2. Cabin & Public Area Cleaning
   • Proper cleaning techniques for rooms and bathrooms
   • Use of chemicals and equipment safely
   • Restocking amenities and maintaining fresh linens
3. Laundry & Linen Management
   • Washing, ironing, and folding techniques
   • Handling different fabrics and cruise line standards
4. Guest Service & Communication
   • Handling guest requests professionally
   • Dealing with lost & found items
   • Managing complaints with courtesy
5. Health, Safety & Hygiene
   • Cruise sanitation procedures
   • Waste disposal and infection prevention
   • Fire safety and emergency response

Who Needs This Training?

• Cabin stewards, room attendants, and public area cleaners.
• Housekeeping supervisors and laundry staff.

2. Culinary Training

Course Objectives

• Master food preparation, cooking, and presentation techniques.
• Learn kitchen safety and hygiene following HACCP standards.
• Understand menu planning and dietary requirements.
• Improve time management in a high-paced kitchen.
• Develop teamwork and communication in a multicultural environment.

Course Modules

1. Introduction to Cruise Ship Culinary Operations
   • Structure of a cruise ship kitchen (galley)
   • Understanding guest expectations and international cuisine
2. Food Safety & Hygiene (HACCP Standards)
   • Proper food storage and handling
   • Preventing cross-contamination
   • Sanitation and cleaning protocols
3. Cooking Techniques & Menu Planning
   • Preparing appetizers, main courses, and desserts
   • Baking and pastry skills
   • Special diets: vegetarian, gluten-free, halal, kosher
4. Kitchen Equipment & Safety
   • Proper use of knives and cooking tools
   • Fire prevention and emergency procedures
   • Maintaining efficiency in a high-volume kitchen
5. Teamwork & Communication in a Cruise Kitchen
   • Working in a fast-paced, multicultural team
   • Following orders from head chefs and supervisors

Who Needs This Training?

• Chefs, cooks, bakers, and kitchen assistants.
• Galley stewards and food prep staff.

Course Duration & Certification

• Duration: Typically 2 to 4 weeks, depending on experience level.
• Certification: Recognized by cruise lines and international hospitality standards.
• Additional Requirements: STCW Basic Safety Training (BST) is mandatory for all cruise ship staff.

This training ensures that housekeeping and culinary staff provide world-class service while maintaining the highest standards of safety, hygiene, and efficiency on board.